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Support Brochure

software support for Operating systems and control panels

Providing popular software for your DEDICATED SERVER HOSTING BUSINESS

The Planet supports a variety of popular operating systems including Windows and Linux as well as providing a choice of control panels shown in our shopping cart and ready for deployment with your dedicated servers. We are always reviewing our operating system and control panel offerings to ensure the latest versions are supported.

Software support policy

The Planet's Built-In Value Support covers all vendor supported operating systems offered through the shopping cart and OS Reload services. Because of limitations, older or legacy software versions may not always be fully supported. If a software version is determined to be a legacy product, support will be limited for customer services through Orbit, as well as for power, network connectivity and server hardware.

Legacy Software is defined by the following conditions:

  1. Vendor announces the product will be End of Support or End of Life
  2. Vendor offers 2 or more newer versions of the software
  3. Software will not run on current dedicated server product lines
  4. We no longer maintain a relationship with the software vendor

The legacy software listed below will not be supported as of the dates indicated

Software

Future Status

Date

Redhat 9 (and older)

End of Support

10/31/2007

Windows 2000

End of Support

10/31/2007

Ensim Pro 3 (and older)

End of Support

10/31/2007

Plesk 7.1 (and older)

End of Support

10/31/2007

Ensim Pro 4.0.1 and earlier

End of Support

10/31/2007

Redhat Enterprise 3

End of Support

12/31/2007

Ensim Pro 4.1 and earlier

End of Support

12/31/2007

Operating System Support Information


operating system compatibility Matrix

32 BIT Operating systems

Server Type

RHEL 4

RHEL 5

CentOS 4

CentOS 5

FreeBSD 6.2

Win2k3 Std

Win2k3 Ent

Win2k8

Celeron / P4

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

Xeon

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

Opteron

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

Conroe

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes1

Woodcrest

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Kentsfield

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes1

Clovertown

Yes

Yes

Yes

Yes

No

*Yes

Yes

Yes

* Clovertown Monster requires 64 bit
1 No Enterprise Edition

64 BIT Operating systems

Server Type

RHEL 4

RHEL 5

CentOS 4

CentOS 5

FreeBSD 6.2

Win2k3 Std

Win2k3 Ent

Win2k8

Celeron / P4

No

No

No

No

No

No

No

No

Xeon

No

No

No

No

No

No

No

No

Opteron

Yes

Yes

Yes

Yes

No

Yes

Yes

No

Conroe

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes1

Woodcrest

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

Kentsfield

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes1

Clovertown

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

1 No Enterprise Edition

Control panel compatibility Matrix

Plesk 8.0

Plesk 8.1

Plesk 8.2

cPanel

Ensim 10.3

Helm 3

Helm 4

RHEL 4 - 32 bit

Yes

Yes

Yes

Yes

Yes

No

No

RHEL 4 - 64 bit

No

No

Yes

Yes

Yes

No

No

RHEL 5 - 32 bit

No

No

Yes

Yes

Yes

No

No

RHEL 5 - 64 bit

No

No

Yes

Yes

Yes

No

No

CentOS 4 - 32 bit

Yes

Yes

Yes

Yes

Yes

No

No

CentOS 4 - 64 bit

No

No

Yes

Yes

Yes

No

No

CentOS 5 - 32 bit

No

No

Yes

Yes

Yes

No

No

CentOS 5 - 64 bit

No

No

Yes

Yes

Yes

No

No

FreeBSD 6.2 - 32 bit

No

No

No

No

No

No

No

Win2k3 Std - 32 bit

No

Yes

Yes

No

Yes

Yes

Yes

Win2k3 Std - 64 bit

No

No

No

No

No

No

No

Win2k3 Ent - 32 bit

No

Yes

Yes

No

Yes

Yes

Yes

Win2k3 Ent - 64 bit

No

No

No

No

No

No

No

Win2k8 - 32 bit

No

No

No

No

No

No

No

Win2k8 - 64 bit

No

No

No

No

No

No

No

Note: Windows operating systems are also available with R2 software.



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