Proactive Management / Anticipation Advantage
Planet Northstar managed hosting can be summed up in a simple premise: proactive planning, preparation and prevention in managed hosting are far more valuable than simply reacting to problems as they occur. Of course you expect support from your hosting provider that goes the extra mile; to do whatever it takes to solve problems. But how much more worthwhile — and effective — is it to know when to add web server capacity before a spike in traffic brings down your web site? Or, to have a security review session that identifies a troubling trend before you experience a breach in data security?
Anticipating and preventing problems while proactively leveraging technology to grow your business is at the heart of what we call the Anticipation Advantage from Planet Northstar.
Our Team
At Planet Northstar there are no "cookie cutter" solutions. Rather, you are assigned a team of seasoned professionals who conduct an upfront, in-depth analysis and investigation of your business to determine your specific needs — and the solutions that work best for you. Your Planet Northstar team includes an account manager, senior DBA, systems engineer and network security specialist — backed by other specialists — who know your name and are personally accountable for the success of your systems.
Our Methodology
Planet Northstar takes managed hosting to the next level of professionalism and effectiveness by adopting a proactive methodology — going beyond the typical reactive support mentality of most managed hosting providers. That means we start with in-depth business and technology planning sessions to design the optimum systems architecture. We then apply our years of experience to proactively manage, maintain and protect your IT systems for maximum performance. And we keep you informed and up to date with daily reports as well as conducting quarterly "white-board" meetings to review your systems health and discover ways to improve operating procedures and technology performance.
Why Planet Northstar
By offering a proactive approach to managed hosting, Planet Northstar enables you to focus on moving your business forward knowing that your IT systems will be performing as promised. With Planet Northstar managed hosting you gain:
- Proactive methodology process and planning — not just reactive support — before problems occur so we can prevent unplanned downtime to your IT operations and your business and ensure your IT aligns with your business objectives.
- Scalability Foresight — not just insight — into meeting your infrastructure and scalability needs at every stage of your business growth, keeping you ahead of the technology curve.
- Accountability — not just accessibility — based on an extensive, committed team of managed hosting professionals who are personally accountable for your success.
- Seasoned judgment — not just certifications — because your business needs professionals who have real world experience and expertise that has been tested by real-world challenges over time.
- Protection of your information assets — not just blocking attacks — it's more than a firewall or any one tool, rather it's role-based security, processes that protect your business from evolving threats, minimizing risk and assuring compliance with your policies.
Talk to Us! We want to know what you are looking for in a managed hosted environment.