Contact Us
Telephone (available 24x7x365)
866-325-0045
281-714-4000
Live Chat with a Sales Person
M-F (6am-1am CST)
Sat (9am-6pm CST)
Sun (9am-12am CST)
Write us an E-mail
For self-managed, managed and custom solutions: click here
For private rack sales: click here
For colocation sales: click here
For customer support requests: support@theplanet.com
Legal Department & Abuse Complaints
Please refer to our Legal Web page for all inquires relating to legal matters or abuse complaints. Our legal webpage contains detailed instructions and contact information for submitting your inquiry or complaint to the proper representative of The Planet.
Houston Headquarters
315 Capitol Street, Suite 205
Houston, Texas 77002
Telephone: 281-714-3000
Fax: 281-714-3001
Dallas Office
1333 Stemmons Freeway, Suite 110
Dallas, Texas 75207
Telephone: 214-782-7800
Fax: 214-782-7898
Account & Server Management
Full access to your account and server management is available through our customer portal, Orbit™ at https://orbit.theplanet.com.